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TERMS OF USE

This website is owned and operated by Mary Piepmeier, doing business as Pottermeier. These Terms set forth the terms and conditions under which you may use my website and services as offered by me. This website offers visitors the opportunity to purchase handmade ceramics goods. By accessing or using the website of my service, you approve that you have read, understood, and agree to be bound by these Terms.

COPYRIGHT

All material on this site, including text, graphics, images, logos, photographs and all intellectual property rights related thereto are the exclusive property of Mary Piepmeier and Pottermeier. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

RIGHT TO CHANGE

I reserve the right to modify these terms from time to time at my sole discretion. Therefore, you should review these page periodically. When I change the Terms in a material manner, I will notify you that material changes have been made to the Terms. Your continued use of the Website or my service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

PURCHASES

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices I charge for my products are listed on the website. I reserve the right to change my prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 

REFUNDS AND EXCHANGES

All sales are final. I am unable to offer refunds or returns on any items. As a small business, I must operate with sustainable practices in mind and cannot function like large corporations that have fluid returns or exchange processes. Please remember, every single piece is made by me from the start of an idea in my mind to the finished object in your hands. Your purchases directly impact my livelihood and I am so grateful. Thank you for your support and understanding! If you have any questions or concerns, please feel free to contact me prior to making a purchase at mary@pottermeier.com

 

If your original purchase arrives to you damaged, please alert me within 7 days from the date of receipt (as determined by shipment tracking details provided by 3rd party mailing companies). Include photos of the damage of the piece as well as photos of the box and packaging in the state it was upon arrival. If I have additional inventory, I will replace your item. If it is out of stock or you purchased a one-of-a-kind item, I will refund your order minus the cost of taxes & credit card fees already paid. Replacing items damaged during shipping without cost is only available if I receive a message from you with photos within 1 week of the package arriving, per the tracking number delivery date.

USE OF YOUR INFORMATION

You agree to receive from time to time promotional messages and materials from me, by mail, email or any other contact form you may provide me with (including your phone number for calls or text messages). Unsubscribe options will always be clearly made available if you don't want to receive such promotional materials or notices.

PRIVACY & SAFETY

When you conduct a transaction on my website, as part of the process, I collect personal information you give me such as your name, address and email address. Your personal information will only ever be used for the promotional purposes of Pottermeier within the modes of communication you have opted into. Your information will never be sold or shared with outside companies.

I collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact my Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

My company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail. The ability to unsubscribe from any of these modes of communication will be made apparent and easily accessible within any message I send to you. 

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information I have about you, please contact me at mary@pottermeier.com

RIGHTS TO SUSPEND USAGE

I may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in my sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

INDEMNIFICATION

You agree to indemnify and hold Mary Piepmeier and Pottermeier harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

LIABILITY

To the maximum extent permitted by applicable law, in no event shall Mary Piepmeier or Pottermeier, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Mary Piepmeier and Pottermeier assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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